ISO 20000 IT Service Management System (ITSMS)
ISO 20000 specifies requirements for an organization to establish, implement, maintain, and continually improve an IT service management system (ITSMS). Also, ISO 20000 includes the planning, design, transition, delivery, and improvement of services to meet the service requirements and deliver value to the customers and other relevant interested parties.
The standard outlines the requirements of the ITSMS in a strategic direction. Such as operational planning & control, service relationships, supply and demand, service portfolio, service assurances, performance evaluation in the management system.
Also, this certification helps organizations to meet their information technology services policy, objectives, and obligatory compliance to achieve their organizational goal.
Adoption to this ISO 20000 standard certification, organizations will gain confidence and trust from its customers and stakeholders which improves their service consistency in a strategic direction.
Major benefits of acquiring the ISO 20000 Certification:
- Ensures quality services
- Improves SMS performance
- Promotes an organization’s reputation
- Helps build a better relationship with stakeholders
- New business opportunities
IAS – The most trusted ISO 20000 Certification body
IAS, a privately held corporation, is headquartered in the southern part of India. Incorporated in 2007, specialize in providing ISO management standard certification and product certification to local, national, and international organizations with UQAS accreditation.
IAS certified many successful organizations with our qualified auditors and technical expertise by auditing and assisting the quality-driven organizations in Ghana and its cities namely Accra, Tema, Tamale, Kumasi, etc.,
Also operating worldwide with 200 more qualified auditors, consultants, trainers in Asia, Europe, Middle East, Gulf, USA.
IAS provides quality and business systems auditing, consulting, and also IRCA certified training services specializing in helping the companies for their growth and development in their management systems.
We specialize in ISO 9001, ISO 22301, ISO 14001 ISO 20000, ISO 15189, ISO 17025, ISO 45001, ISO 13485, etc. Also product certification such as BRC, VAPT, Green, CE marking, HACCP, RoHS, GOST-R, etc.,
ISO 20000 certification procedure:
- Fill the enquiry form stating your query.
- Download and fill the application form available in our website at free of cost.
- With a desired scope, contract review sign with the organization.
- Audit preparation initial visit to site (optional).
- Certification audit- stage 1 and stage 2
- NC closure and observations (if found during the audit), corrective action approval by IAS team.
- Certification audit(stage 1 & 2)
- Surveillance audit, then re-certification audit with prior notification after the validity of initial certification.
- Certainly, the logo usage, suspension, termination of contract falls under IAS terms and conditions.
For furthermore information, please contact us or mail us: email@example.com.